At Reconnect Mobile, your privacy is our top priority. This policy explains how we collect, use, protect, and share your personal information whenever you visit our website or use our services.
Information We Collect
We collect two types of information. The first is personal data you provide directly, such as your name, email address, phone number, and details related to service inquiries or appointment bookings. The second is data that is collected automatically when you interact with our website, including device information such as IP address, browser type, operating system, site usage patterns like pages viewed and session duration, and location details inferred from your IP.
How We Use Your Information
Your information is used to help us deliver and improve our services. It allows us to respond to service requests, schedule repairs, provide real-time quotes, and offer customer support. We also use it to enhance website functionality, improve user experience, and deliver personalized updates and communication.
Cookies and Tracking Technologies
To improve performance and analytics, we rely on cookies and similar tracking technologies. These tools remember your preferences and login status while also helping us understand how visitors use our site. You may disable cookies through your browser settings, although this may affect certain features of the website.
Data Sharing and Disclosure
Information is shared only when it is essential. In some cases, we may share data with trusted service providers who assist with analytics, communication, or operational support. We may also share data when legally required or to prevent fraud and protect our rights. At no point do we sell personal information to third parties.
Data Security and Retention
Data security is handled with industry-standard safeguards, ensuring your information remains safe. We retain your information only as long as necessary to fulfill its intended purpose or to meet legal and regulatory requirements.
Your Rights
You have the right to access your personal information, request corrections, ask for deletion, or opt out of future communications at any time. Such requests can be made through the contact details provided below.
Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on this page, along with its effective date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, you may contact us at privacy@reconnectmobile.in.